Privacy Policy

EmpathyLab is committed to keeping your information secure and managing it in accordance with our legal responsibilities under privacy and data protection laws.

Safeguarding Policy

EmpathyLab is committed to safeguarding and promoting the health, safety and well-being of children.

Cancellation Policy

As a small not-for profit, we need to operate a cancellation policy if you book a place on a training course and then cancel it.

If we are able to fill a cancelled place with someone else, we will not make a charge. If we’re unable to fill the place, we will charge 85% of the fee.